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The Reward Points Program allows you to earn points for certain actions you take on the site. Points are awarded based on making purchases and customer actions such as submitting reviews.
Once you register you will be able to earn and accrue reward points, which are then redeemable at time of purchase towards the cost of your order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.
Rewards can currently be earned for the following actions:
The value of reward points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases.
You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, gift cards and more.
Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption.
Reward points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points.
You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.
Reward points can be set to expire. Points will expire in the order form which they were first earned.
Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.
Express Shipping
– FREE on orders over $75*
– Delivery next business day in metro areas
– Delivery 2-5 business days everywhere else
For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.
Due to higher than usual order volumes, plus the need to maintain government density limits in our distribution centre, we are currently experiencing 1-2 day delays in the picking and dispatching of your purchase.
Pre-Christmas Delivery Deadlines
We use StarTrack Express Delivery, a premium service which targets next business day delivery for Metro areas (excluding Perth and Darwin). This is the next business day after the parcel has been collected from our warehouse by StarTrack.
Our delivery partner has advised us that they expect high parcel volumes in their network throughout November and December.
We therefore advise that the last day to place an order with us and have the best chance of pre-Christmas delivery* will be as follows:
Destination State |
Metro |
Regional |
NSW / ACT | 9am on 17th December | 10th December |
VIC | 9am on 17th December | 10th December |
QLD | 9am on 17th December | 10th December |
SA | 9am on 17th December | 10th December |
TAS | 9am on 17th December | 10th December |
NT | 9th December | 4th December |
WA | 12th December | 6th December |
*Please note that while we will do everything we can to ensure timely dispatch of your order, delivery timeframes provided by StarTrack should be used as a guide only. As always, the sooner you order, the sooner you get your Christmas purchases delivered!
Delivery Information
– FREE for orders valued over $75 AUD– FREE for orders valued over $75 AUD
– $10 AUD for orders valued under $75 AUD
– 2-3 business days for metro during high order volume periods from despatch (excluding Perth CBD and Darwin)
– Allow an extra 4-5 days for everywhere else
Delivery Information
– FREE for orders valued over $150AUD*
– $15 AUD for orders valued under $150AUD*
– 5-7 business days from despatch for metro during high order volume periods
– Allow an extra 4-5 days for everywhere else
Pre-Christmas Delivery Deadlines
Our delivery partner has advised us that they expect high parcel volumes in their network throughout November and December.
We therefore advise that the last day to place an order with us and have the best chance of pre-Christmas delivery* will be as follows:
Destination State |
Metro |
Regional |
NEW ZEALAND | 3rd December | 3rd December |
*Please note that while we will do everything we can to ensure timely dispatch of your order, delivery timeframes provided by StarTrack should be used as a guide only. As always, the sooner you order, the sooner you get your Christmas purchases delivered!
Fast & Easy 30 Day Returns
We want to make sure that you’re happy with your items, so we will gladly provide an exchange, online store credit or refund your item(s) if you change your mind.
Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.
Extended 60 Day Returns For Christmas
We want to make sure that you’re happy with your items, so we will gladly provide an online store credit or refund your item(s) if you change your mind.
In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2024 - 23rd of December, 2024 will be eligible for extended 60 day returns.
Due to the volume of orders during busy periods, delays of 3-5 business days upon receiving your return can be expected. Rest assured, once it has been processed, you will notified via a confirmation email.
US/AU Men | US/AU Women | UK | EU | Length (CM) |
---|---|---|---|---|
3 | 5 | 3 | 35 | 22 |
4 | 6 | 4 | 36.5 | 23 |
5 | 7 | 5 | 37.5 | 24 |
6 | 8 | 6 | 39 | 24.5 |
7 | 9 | 7 | 40 | 25.5 |
8 | 10 | 8 | 41.5 | 26.5 |
9 | 11 | 9 | 42.5 | 27.5 |
10 | 12 | 10 | 44 | 28.5 |
11 | 13 | 11 | 45 | 29.5 |
12 | 14 | 12 | 46.5 | 30.5 |
13 | 15 | 13 | 48 | 31.5 |
14 | 16 | 14 | 49 | 32.5 |
15 | 17 | 15 | 50 | 33.5 |
16 | 18 | 16 | 51.5 | 34.5 |
Fit Tip: Larger fit; select a size smaller
US/AU MEN'S | US/AU WOMEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|---|
3 | 5 | 3 | 35 | 22 |
4 | 6 | 4 | 36.5 | 23 |
5 | 7 | 5 | 37.5 | 24 |
6 | 8 | 6 | 39 | 24.5 |
7 | 9 | 7 | 40 | 25.5 |
8 | 10 | 8 | 41.5 | 26.5 |
9 | 11 | 9 | 42.5 | 27.5 |
10 | 12 | 10 | 44 | 28.5 |
11 | 13 | 11 | 45 | 29.5 |
12 | 14 | 12 | 46.5 | 30.5 |
13 | 15 | 13 | 48 | 31.5 |
14 | 16 | 14 | 49 | 32.5 |
15 | 17 | 15 | 50 | 33.5 |
16 | 18 | 16 | 51.5 | 34.5 |
US/AU Men | US/AU Women | UK | EU | Length (CM) |
3 | 4.5 | 2.5 | 35 | 21 |
4 | 5.5 | 3.5 | 36 | 22 |
5 | 6.5 | 4.5 | 37.5 | 23 |
6 | 7.5 | 5.5 | 38.5 | 24 |
7 | 8.5 | 6 | 40 | 25 |
8 | 9.5 | 7 | 41 | 26 |
9 | 10.5 | 8 | 42.5 | 27 |
10 | 11.5 | 9 | 44 | 28 |
11 | 12.5 | 10 | 45 | 29 |
12 | 13.5 | 11 | 46.5 | 30 |
13 | 14.5 | 12 | 47.5 | 31 |
Fit Tip: True to size; select your normal size
US/AU MEN'S | US/AU WOMEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|---|
3 | 4.5 | 2.5 | 35 | 21 |
4 | 5.5 | 3.5 | 36 | 22 |
5 | 6.5 | 4.5 | 37.5 | 23 |
6 | 7.5 | 5.5 | 38.5 | 24 |
7 | 8.5 | 6 | 40 | 25 |
8 | 9.5 | 7 | 41 | 26 |
9 | 10.5 | 8 | 42.5 | 27 |
10 | 11.5 | 9 | 44 | 28 |
11 | 12.5 | 10 | 45 | 29 |
12 | 13.5 | 11 | 46.5 | 30 |
13 | 14.5 | 12 | 47.5 | 31 |
Fit Tip: True to size; select your normal size
US/AU MEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|
7 | 6 | 40 | 25 |
7.5 | 6.5 | 40.5 | 25.5 |
8 | 7 | 41 | 26 |
8.5 | 7.5 | 42 | 26.5 |
9 | 8 | 42.5 | 27 |
9.5 | 8.5 | 43 | 27.5 |
10 | 9 | 44 | 28 |
10.5 | 9.5 | 44.5 | 28.5 |
11 | 10 | 45 | 29 |
11.5 | 10.5 | 46 | 29.5 |
12 | 11 | 46.5 | 30 |
13 | 12 | 47.5 | 31 |
14 | 13 | 49 | 32 |
15 | 14 | 50 | 33 |
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Size | Chest CM | Waist CM | Hips CM |
XS | 90 | 77 | 96 |
S | 95 | 82 | 102 |
M | 100 | 87 | 106 |
L | 105 | 92 | 110 |
XL | 110 | 97 | 114 |
2XL | 115 | 102 | 120 |
3XL | 120 | 107 | 124 |
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Size | Waist CM | Hips CM |
XS | 77 | 96 |
S | 82 | 102 |
M | 87 | 106 |
L | 92 | 110 |
XL | 97 | 114 |
2XL | 102 | 120 |
3XL | 107 | 124 |
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Size | Waist CM | Hips CM |
XS | 77 | 96 |
S | 82 | 102 |
M | 87 | 106 |
L | 92 | 110 |
XL | 97 | 114 |
2XL | 102 | 120 |
3XL | 107 | 124 |
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Size | Waist CM | Hips CM |
XS | 77 | 96 |
S | 82 | 102 |
M | 87 | 106 |
L | 92 | 110 |
XL | 97 | 114 |
2XL | 102 | 120 |
3XL | 107 | 124 |
US/AU Women | US/AU Men | UK | EU | Length (CM) |
5 | 3 | 3 | 35 | 22 |
6 | 4 | 4 | 36.5 | 23 |
7 | 5 | 5 | 37.5 | 24 |
8 | 6 | 6 | 39 | 24.5 |
9 | 7 | 7 | 40 | 25.5 |
10 | 8 | 8 | 41.5 | 26.5 |
11 | 9 | 9 | 42.5 | 27.5 |
12 | 10 | 10 | 44 | 28.5 |
13 | 11 | 11 | 45 | 29.5 |
14 | 12 | 12 | 46.5 | 30.5 |
15 | 13 | 13 | 48 | 31.5 |
16 | 14 | 14 | 49 | 32.5 |
17 | 15 | 15 | 50 | 33.5 |
18 | 16 | 16 | 51.5 | 34.5 |
Fit Tip: Larger fit; select a size smaller
US/AU MEN'S | US/AU WOMEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|---|
3 | 5 | 3 | 35 | 22 |
4 | 6 | 4 | 36.5 | 23 |
5 | 7 | 5 | 37.5 | 24 |
6 | 8 | 6 | 39 | 24.5 |
7 | 9 | 7 | 40 | 25.5 |
8 | 10 | 8 | 41.5 | 26.5 |
9 | 11 | 9 | 42.5 | 27.5 |
10 | 12 | 10 | 44 | 28.5 |
11 | 13 | 11 | 45 | 29.5 |
12 | 14 | 12 | 46.5 | 30.5 |
13 | 15 | 13 | 48 | 31.5 |
14 | 16 | 14 | 49 | 32.5 |
15 | 17 | 15 | 50 | 33.5 |
16 | 18 | 16 | 51.5 | 34.5 |
US/AU Women | UK | EU | Length (CM) |
5 | 3 | 35.5 | 22 |
6 | 4 | 37 | 23 |
7 | 5 | 38 | 24 |
8 | 6 | 39 | 25 |
9 | 7 | 40.5 | 26 |
10 | 8 | 42 | 27 |
11 | 9 | 43 | 28 |
Fit Tip: True to size; select your normal size
US/AU WOMEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|
5 | 3 | 35.5 | 22 |
6 | 4 | 37 | 23 |
7 | 5 | 38 | 24 |
8 | 5.5 | 39 | 25 |
9 | 6.5 | 40.5 | 26 |
10 | 7.5 | 42 | 27 |
11 | 8.5 | 43 | 28 |
US/AU Women | US/AU Men | UK | EU | Length (CM) |
5 | 3 | 3 | 35 | 22 |
6 | 4 | 4 | 36.5 | 23 |
7 | 5 | 5 | 37.5 | 24 |
8 | 6 | 6 | 39 | 24.5 |
9 | 7 | 7 | 40 | 25.5 |
10 | 8 | 8 | 41.5 | 26.5 |
11 | 9 | 9 | 42.5 | 27.5 |
12 | 10 | 10 | 44 | 28.5 |
13 | 11 | 11 | 45 | 29.5 |
14 | 12 | 12 | 46.5 | 30.5 |
15 | 13 | 13 | 48 | 31.5 |
US/AU MEN'S | US/AU WOMEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|---|
3 | 5 | 3 | 35 | 22 |
4 | 6 | 4 | 36.5 | 23 |
5 | 7 | 5 | 37.5 | 24 |
6 | 8 | 6 | 39 | 24.5 |
7 | 9 | 7 | 40 | 25.5 |
8 | 10 | 8 | 41.5 | 26.5 |
9 | 11 | 9 | 42.5 | 27.5 |
10 | 12 | 10 | 44 | 28.5 |
11 | 13 | 11 | 45 | 29.5 |
12 | 14 | 12 | 46.5 | 30.5 |
13 | 15 | 13 | 48 | 31.5 |
US/AU Women | US/AU Men | UK | EU | Length (CM) |
4.5 | 3 | 2.5 | 35 | 21 |
5.5 | 4 | 3.5 | 36 | 22 |
6.5 | 5 | 4.5 | 37.5 | 23 |
7.5 | 6 | 5.5 | 38.5 | 24 |
8.5 | 7 | 6 | 40 | 25 |
9.5 | 8 | 7 | 41 | 26 |
10.5 | 9 | 8 | 42.5 | 27 |
11.5 | 10 | 9 | 44 | 28 |
12.5 | 11 | 10 | 45 | 29 |
13.5 | 12 | 11 | 46.5 | 30 |
14.5 | 13 | 12 | 47.5 | 31 |
US/AU MEN'S | US/AU WOMEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|---|
3 | 4.5 | 2.5 | 35 | 21 |
4 | 5.5 | 3.5 | 36 | 22 |
5 | 6.5 | 4.5 | 37.5 | 23 |
6 | 7.5 | 5.5 | 38.5 | 24 |
7 | 8.5 | 6 | 40 | 25 |
8 | 9.5 | 7 | 41 | 26 |
9 | 10.5 | 8 | 42.5 | 27 |
10 | 11.5 | 9 | 44 | 28 |
11 | 12.5 | 10 | 45 | 29 |
12 | 13.5 | 11 | 46.5 | 30 |
13 | 14.5 | 12 | 47.5 | 31 |
US/AU Women | US/AU Men | UK | EU | Length (CM) |
4.5 | 3 | 2.5 | 35 | 21 |
5.5 | 4 | 3.5 | 36 | 22 |
6.5 | 5 | 4.5 | 37.5 | 23 |
7.5 | 6 | 5.5 | 38.5 | 24 |
8.5 | 7 | 6 | 40 | 25 |
9.5 | 8 | 7 | 41 | 26 |
10.5 | 9 | 8 | 42.5 | 27 |
11.5 | 10 | 9 | 44 | 28 |
12.5 | 11 | 10 | 45 | 29 |
13.5 | 12 | 11 | 46.5 | 30 |
14.5 | 13 | 12 | 47.5 | 31 |
US/AU MEN'S | UK | US WOMEN'S | EURO | CM Inner Footbed |
---|---|---|---|---|
3 | 2.5 | 4.5 | 35 | 21 |
4 | 3.5 | 5.5 | 36 | 22 |
5 | 4.5 | 6.5 | 37.5 | 23 |
6 | 5.5 | 7.5 | 38.5 | 24 |
7 | 6 | 8.5 | 40 | 25 |
8 | 7 | 9.5 | 41 | 26 |
9 | 8 | 10.5 | 42.5 | 27 |
10 | 9 | 11.5 | 44 | 28 |
11 | 10 | 12.5 | 45 | 29 |
12 | 11 | 13.5 | 46.5 | 30 |
13 | 12 | 14.5 | 47.5 | 31 |
US/AU Women | US/AU Men | UK | EU | Length (CM) |
4.5 | 3 | 2.5 | 35 | 21 |
5.5 | 4 | 3.5 | 36 | 22 |
6.5 | 5 | 4.5 | 37.5 | 23 |
7.5 | 6 | 5.5 | 38.5 | 24 |
8.5 | 7 | 6 | 40 | 25 |
9.5 | 8 | 7 | 41 | 26 |
10.5 | 9 | 8 | 42.5 | 27 |
11.5 | 10 | 9 | 44 | 28 |
12.5 | 11 | 10 | 45 | 29 |
13.5 | 12 | 11 | 46.5 | 30 |
14.5 | 13 | 12 | 47.5 | 31 |
Fit Tip: True to size; select your normal size
US/AU MEN'S | US/AU WOMEN'S | UK | EURO | CM Inner Footbed |
---|---|---|---|---|
3 | 4.5 | 2.5 | 35 | 21 |
4 | 5.5 | 3.5 | 36 | 22 |
5 | 6.5 | 4.5 | 37.5 | 23 |
6 | 7.5 | 5.5 | 38.5 | 24 |
7 | 8.5 | 6 | 40 | 25 |
8 | 9.5 | 7 | 41 | 26 |
9 | 10.5 | 8 | 42.5 | 27 |
10 | 11.5 | 9 | 44 | 28 |
11 | 12.5 | 10 | 45 | 29 |
12 | 13.5 | 11 | 46.5 | 30 |
13 | 14.5 | 12 | 47.5 | 31 |
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Size | Chest CM | Waist CM | Hips CM |
XS | 80 | 62 | 89 |
S | 85 | 67 | 94 |
M | 90 | 72 | 99 |
L | 95 | 77 | 104 |
XL | 100 | 82 | 109 |
2XL | 105 | 87 | 114 |
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Size | Waist CM | Hips CM |
XS | 62 | 89 |
S | 67 | 94 |
M | 72 | 99 |
L | 77 | 104 |
XL | 82 | 109 |
2XL | 87 | 114 |
Fit Tip: Made for ages 4-12, size runs larger
US/ AU SIZE | UK | EU | Length (CM) |
11 | 10.5 | 28 | 17 |
12 | 11.5 | 29 | 18 |
13 | 12.5 | 31 | 19 |
1 | 13.5 | 32 | 19.5 |
2 | 1.5 | 33.5 | 20.5 |
3 | 2.5 | 35 | 21.5 |
4 | 3.5 | 36 | 22 |
5 | 4.5 | 37.5 | 23 |
6 | 5.5 | 38.5 | 24 |
7 | 6.5 | 40 | 25 |
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Size | Age | Chest CM | Waist CM | Hip CM |
S | 8-10 years | 69-73 | 61-64 | 73-76 |
M | 10-12 years | 73-76 | 64-66 | 76-82 |
L | 12-13 years | 76-80 | 66-70 | 82-87 |
XL | 13-15 years | 80-84 | 70-76 | 87-92 |
Fit Tip: Made for ages 1-4, size runs larger
US/AU Size | UK | EU | Length (CM) |
4 | 4 | 20 | 11.5 |
5 | 5 | 21 | 12.5 |
6 | 6 | 22 | 13 |
7 | 7 | 23 | 14 |
8 | 8 | 24 | 15 |
9 | 9 | 25 | 15.5 |
10 | 10 | 26 | 16.5 |
Recommended for ages 4- 7 years old.
To find your clothing size, please follow the tips below:
Chest: Measure around the fullest part of your chest, holding the tape measure horizontally.
Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally.
Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Size | Chest CM | Waist CM | Hip CM | Out Leg CM |
4 | 60 | 56 | 62 | 61.5 |
5 | 62 | 57 | 64 | 67.5 |
6 | 64 | 58 | 66 | 71.5 |
6x | 65 | 59 | 67 | 74 |
7 | 66 | 59 | 68 | 76 |
Recommended for ages 0-12 months.
Converse sizing is unique and sneaker specific. Be sure to use the size chart associated with each product.
US/ AU SIZE | AGE | EU | Length (CM) |
1 | 0-3 Months | 17 | 10.5 |
2 | 3-6 Months | 18 | 11 |
3 | 6-9 Months | 19 | 11.5 |
4 | 9-12 Months | 20 | 12 |
Recommended for ages 0-12 months.
Converse sizing is unique and clothing specific. Be sure to use the size chart associated with each product.
Size | Age | Chest CM | Waist CM | Hips CM |
1 | 0-3 Months | 37-42 | 39-43 | 39-43 |
2 | 3-6 Months | 42-44 | 43-46 | 43-46 |
3 | 6-9 Months | 44-46 | 46-47 | 46-47 |
4 | 9-12 Months | 46-47 | 47-48 | 47-48 |