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  • We only charge in Australian dollars.
  • AU customers enjoy free express delivery on orders over AUD $75
  • NZ customers enjoy free express delivery on orders over AUD $150
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Browse our handy help topics or contact our friendly customer service team.

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Monday – Friday 9am-5pm AEST
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I believe I've received a faulty/incorrect item
Last updated: 05 March 2020

 

Although we aim to provide our customers with products of the highest standard and quality, if you believe you have received a faulty/incorrect item, please contact us so we can guide you through the returns process and help resolve the problem as swiftly as possible.Please note that we’ll need a photo or two showing the fault, which will speed up the returns process for you. 

 

Related Topics
How do I return my order? What if I've misplaced my returns form? How long does it take for my return to be processed? View All

Express Shipping

– FREE on orders over $75*
– Delivery next business day in metro areas
– Delivery 2-5 business days everywhere else

For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.

Due to higher than usual order volumes, plus the need to maintain government density limits in our distribution centre, we are currently experiencing 1-2 day delays in the picking and dispatching of your purchase.

Pre-Christmas Delivery Deadlines

 

We use StarTrack Express Delivery, a premium service which targets next business day delivery for Metro areas (excluding Perth and Darwin).  This is the next business day after the parcel has been collected from our warehouse by StarTrack.

Our delivery partner has advised us that they expect high parcel volumes in their network throughout November and December.

We therefore advise that the last day to place an order with us and have the best chance of pre-Christmas delivery* will be as follows:

Destination State

Metro

Regional
NSW / ACT 9am on 17th December 10th December
VIC 9am on 17th December 10th December
QLD 9am on 17th December 10th December
SA 9am on 17th December 10th December
TAS 9am on 17th December 10th December
NT 9th December  4th December 
WA 12th December 6th December

 

             

 












*Please note that while we will do everything we can to ensure timely dispatch of your order, delivery timeframes provided by StarTrack should be used as a guide only. As always, the sooner you order, the sooner you get your Christmas purchases delivered!

Express Shipping

– FREE for orders valued over $75 AUD

–$10 AUD for orders valued under $75 AUD

– Delivery next business day in metro areas

– Delivery 2-5 business days everywhere else

For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.

 

 

Express Shipping

– FREE for orders valued over $150AUD*

– $15 AUD for orders valued under $150AUD*

– Delivery within 3 business days in metro areas

– Delivery 3-5 business days everywhere else

For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.

Due to higher than usual order volumes, plus the need to maintain government density limits in our distribution centre, we are currently experiencing 1-2 day delays in the picking and dispatching of your purchase.

Pre-Christmas Delivery Deadlines

Our delivery partner has advised us that they expect high parcel volumes in their network throughout November and December.

We therefore advise that the last day to place an order with us and have the best chance of pre-Christmas delivery* will be as follows:

Destination State

Metro

Regional
NEW ZEALAND 3rd December 3rd December

 

             

*Please note that while we will do everything we can to ensure timely dispatch of your order, delivery timeframes provided by StarTrack should be used as a guide only. As always, the sooner you order, the sooner you get your Christmas purchases delivered!

Fast & Easy 30 Day Returns

We want to make sure that you’re happy with your items, so we will gladly provide an exchange, online store credit or refund your item(s) if you change your mind. 

Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

Worry-free Extended 60 Day Returns

We want to make sure that you’re happy with your items, so we will gladly provide an online store credit or refund your item(s) if you change your mind. 

In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns. 

Due to the volume of orders during busy periods, delays of 3-5 business days upon receiving your return can be expected. Rest assured, once it has been processed, you will notified via a confirmation email.

Processing Returns
  1. Item(s) unworn in original packaging and in resellable condition.
  2. Item(s) unwashed/unaltered and with original tags.
  3. Now you can return using our CONVERSE RETURNS PORTAL(Australian Customers ONLY). Simply fill out the online form in 4 easy steps and return the product back to us for processing. You can also find this form on the back of your invoice or print off your own returns form here.
  4. Lastly, we just ask that the items are returned and received within 60 days of your original order date.
Where do I return my items?
  • Now you can return using our CONVERSE RETURNS PORTAL (Australian Customers ONLY). Simply fill out the online form in 4 easy steps and return the product back to us for processing. You can also find this form on the back of your invoice or print off your own returns form here).

    Our returns address is:

    Converse Online Returns

    20 Thornton Crescent

    Mitcham, VIC 3132
    New Zealand customers, you can simply fill out the returns form (which can be found on the back of your invoice or print off your own returns form here and ship back to the address mentioned above using New Zealand Post

    To speed up the returns process, please be sure to include your returns form here).

      • Please do not stick any packaging/labels directly on the products packaging.

    This online Returns address is not a retail location. No drop-offs or pick-ups permitted.

    Can I use Parcelpoint?
    If you’re in Australia then you sure can! Just follow these easy steps:
    1. Fill out your returns form so that we can give you exactly what you want!
    2. Head over to https://parcelpoint.com.au/converse/return to get started.
    3. Choose a location that is easiest for you.
    4. Enter your details and shipping costs. You’ll also need to print the return labels.
    5. Fill out the returns form included with your original order and include this in your parcel.
    6. Package your item(s), attach the returns label onto the parcel.
    7. Take your parcel to your chosen location.

    Don’t forget that using Parcelpoint to return your item(s) generally takes a bit longer as we are using a 3rd party, so if you don’t want to wait just send it to us directly.
    I've misplaced my returns form
    No stress! You can print off your own returns form here.
    I believe I've received a faulty or incorrect item
    Although we aim to provide our customers with products of the highest standard and quality, if you believe you have received a faulty/incorrect item, please contact us so we can guide you through the returns process and help resolve the problem as swiftly as possible. Please note that we’ll need a photo or two showing the fault, which will speed up the returns process for you.
    I want to exchange my items
    To return for an exchange, simply fill out your returns form and include it in your return to us. If we have the stock available, we'll send out your exchange free of charge and you will receive an email with your new tracking details.

    1. Ensure item(s) unworn in original packaging and in resellable condition.
    2. Ensure item(s) unwashed/unaltered and with original tags.
    3. Now you can return using our here).

    Our returns address is:

    Converse Online Returns

    20 Thornton Crescent

    Mitcham, VIC 3132
    New Zealand customers, unfortunately, we do not offer exchanges, so opt for a refund to allow you to repurchase. We offer this, as it’s the quickest way for you to receive the product you want. It’s simple, you ship back for a refund, place the new order & you’ll have your new product in no time. Once we’ve received your return, we’ll happily action your refund for the initial purchase.

      Please do not stick any packaging/labels directly on the products packaging.

    This online Returns address is not a retail location. No drop-offs or pick-ups permitted.

    Can I receive a store credit?
    When returning your items, you can choose to receive a store credit instead of a refund. We’ll also send you an email as soon as your store credit is ready to be used. You can select to use your store credit under the payment tab in the checkout. To check your balance at any time, simply log into your Converse account and click on Store Credit.
    Processing Returns
    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. Now you can return using our CONVERSE RETURNS PORTAL(Australian Customers ONLY). Simply fill out the online form in 4 easy steps and return the product back to us for processing. You can also find this form on the back of your invoice or print off your own returns form here.
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.
    Where do I return my items?
  • Now you can return using our CONVERSE RETURNS PORTAL (Australian Customers ONLY). Simply fill out the online form in 4 easy steps and return the product back to us for processing. You can also find this form on the back of your invoice or print off your own returns form here).

    Our returns address is:

    Converse Online Returns

    20 Thornton Crescent

    Mitcham, VIC 3132
    New Zealand customers, you can simply fill out the returns form (which can be found on the back of your invoice or print off your own returns form here and ship back to the address mentioned above using New Zealand Post

    To speed up the returns process, please be sure to include your returns form here).

      • Please do not stick any packaging/labels directly on the products packaging.

    This online Returns address is not a retail location. No drop-offs or pick-ups permitted.

    Can I use Parcelpoint?
    If you’re in Australia then you sure can! Just follow these easy steps:
    1. Fill out your returns form so that we can give you exactly what you want!
    2. Head over to https://parcelpoint.com.au/converse/return to get started.
    3. Choose a location that is easiest for you.
    4. Enter your details and shipping costs. You’ll also need to print the return labels.
    5. Fill out the returns form included with your original order and include this in your parcel.
    6. Package your item(s), attach the returns label onto the parcel.
    7. Take your parcel to your chosen location.

    Don’t forget that using Parcelpoint to return your item(s) generally takes a bit longer as we are using a 3rd party, so if you don’t want to wait just send it to us directly.
    I've misplaced my returns form
    No stress! You can print off your own returns form here.
    I believe I've received a faulty or incorrect item
    Although we aim to provide our customers with products of the highest standard and quality, if you believe you have received a faulty/incorrect item, please contact us so we can guide you through the returns process and help resolve the problem as swiftly as possible. Please note that we’ll need a photo or two showing the fault, which will speed up the returns process for you.
    I want to exchange my items
    To return for an exchange, simply fill out your returns form and include it in your return to us. If we have the stock available, we'll send out your exchange free of charge and you will receive an email with your new tracking details.

    1. Ensure item(s) unworn in original packaging and in resellable condition.
    2. Ensure item(s) unwashed/unaltered and with original tags.
    3. Now you can return using our here).

    Our returns address is:

    Converse Online Returns

    20 Thornton Crescent

    Mitcham, VIC 3132
    New Zealand customers, unfortunately, we do not offer exchanges, so opt for a refund to allow you to repurchase. We offer this, as it’s the quickest way for you to receive the product you want. It’s simple, you ship back for a refund, place the new order & you’ll have your new product in no time. Once we’ve received your return, we’ll happily action your refund for the initial purchase.

      Please do not stick any packaging/labels directly on the products packaging.

    This online Returns address is not a retail location. No drop-offs or pick-ups permitted.

    Can I receive a store credit?
    When returning your items, you can choose to receive a store credit instead of a refund. We’ll also send you an email as soon as your store credit is ready to be used. You can select to use your store credit under the payment tab in the checkout. To check your balance at any time, simply log into your Converse account and click on Store Credit.
    FAQ Contact Us
    Contact Us

    Contact Us

    Customer care hours are Monday – Friday 9am-5pm AEDT.

    Please note, we aim to reply within 1-3 business days. This response time can increase during high-volume periods such as Black Friday & Cyber Monday, as well as weekends & public holidays.

    *Please note that delivery times are estimates only, and may be impacted due to high order volumes, peak sale periods and/or delays within the delivery network.

    Please fill out the below contact us form, or email us at customerservice@converse.com.au 

    All fields are required unless marked (Optional).

    Contact Us

    *Minimum 3 characters required

    If you're contacting us about an order. Please include the order number.

    Find Your Size
    Measure Yourself
    Step 1

    Stand up straight on a hard surface with your heel against the wall and a piece of blank paper taped to the floor, flush against the wall beneath your foot.

    Step 2

    Have someone mark the longest part of your foot (referred to as heel-to-toe length) on the paper with a pen or pencil, or measure yourself if necessary. Repeat with the other foot, as right and left sizes may be different.

    Step 3

    Use a ruler to measure the heel-to-toe length you marked for each foot.

    Men's Chuck Taylor All Star & Chuck 70 Size Chart
    US/AU Men US/AU Women UK EU Length (CM)
    3 5 3 35 22
    4 6 4 36.5 23
    5 7 5 37.5 24
    6 8 6 39 24.5
    7 9 7 40 25.5
    8 10 8 41.5 26.5
    9 11 9 42.5 27.5
    10 12 10 44 28.5
    11 13 11 45 29.5
    12 14 12 46.5 30.5
    13 15 13 48 31.5
    14 16 14 49 32.5
    15 17 15 50 33.5
    16 18 16 51.5 34.5
    Chuck Taylor All Star & Chuck 70 Size Chart

    Fit Tip: Larger fit; select a size smaller

    US/AU MEN'SUS/AU WOMEN'SUKEUROCM
    Inner Footbed
    3 5 3 35 22
    4 6 4 36.5 23
    5 7 5 37.5 24
    6 8 6 39 24.5
    7 9 7 40 25.5
    8 10 8 41.5 26.5
    9 11 9 42.5 27.5
    10 12 10 44 28.5
    11 13 11 45 29.5
    12 14 12 46.5 30.5
    13 15 13 48 31.5
    14 16 14 49 32.5
    15 17 15 50 33.5
    16 18 16 51.5 34.5
    Men's Jack Purcell Size Chart
    US/AU Men US/AU Women UK EU Length (CM)
    3 4.5 2.5 35 21
    4 5.5 3.5 36 22
    5 6.5 4.5 37.5 23
    6 7.5 5.5 38.5 24
    7 8.5 6 40 25
    8 9.5 7 41 26
    9 10.5 8 42.5 27
    10 11.5 9 44 28
    11 12.5 10 45 29
    12 13.5 11 46.5 30
    13 14.5 12 47.5 31
    Seasonal Styles (Jack Purcell, One Star Pro, Pro Leather, Louie Lopez, Run Star, CONS, ERX & Rival) Size Chart

    Fit Tip: True to size; select your normal size

    US/AU MEN'SUS/AU WOMEN'SUKEUROCM
    Inner Footbed
    3 4.5 2.5 35 21
    4 5.5 3.5 36 22
    5 6.5 4.5 37.5 23
    6 7.5 5.5 38.5 24
    7 8.5 6 40 25
    8 9.5 7 41 26
    9 10.5 8 42.5 27
    10 11.5 9 44 28
    11 12.5 10 45 29
    12 13.5 11 46.5 30
    13 14.5 12 47.5 31
    All Star Pro BB Size Chart

    Fit Tip: True to size; select your normal size

    US/AU MEN'SUKEUROCM
    Inner Footbed
    7 6 40 25
    7.5 6.5 40.5 25.5
    8 7 41 26
    8.5 7.5 42 26.5
    9 8 42.5 27
    9.5 8.5 43 27.5
    10 9 44 28
    10.5 9.5 44.5 28.5
    11 10 45 29
    11.5 10.5 46 29.5
    12 11 46.5 30
    13 12 47.5 31
    14 13 49 32
    15 14 50 33

    Wide Width Sizes

    Wide width sizes include more volume and broader platform by approximately 15mm to the ball and instep and 6mm to the bottom width.
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     
    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
    Size  Chest CM  Waist CM Hips CM
    XS 90 77 96
    S  95  82  102
    M  100  87  106
    L  105  92  110
    XL  110  97  114
    2XL 115 102  120
    3XL 120 107  124
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Size Waist CM Hips CM
    XS   77  96
    S  82  102 
    M  87  106 
    L  92  110 
    XL  97  114 
    2XL  102  120 
    3XL 107 124
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size
    Converse Shapes Sizing Information:
    We condensed the 14 traditional men’s and women’s sizes into four sizes inspired by body shape, not gender. Each piece features adjustable design elements that let you create freedom and movement.

    Depending on your style, you may be able to wear multiple sizes. Use the chart below to find your desired fit.


    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     
    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Shapes Triangle Pullover Hoodie Sizing

    Size  Chest CM  Length CM  Similar to...
    ▮▯▯▯ 71 - 86 cm 64 cm Women's XXS - M
    Men's: XXS - XS
    ▮▮▯▯ 86 - 96 cm 68cm Women's: S - L
    Men's: XXS - S
    ▮▮▮▯ 96 - 104 cm 74 cm Women's: M - XXL
    Men's: XS - L
    ▮▮▮▮ 104 - 112 cm 79 cm Women's: XL - XXL
    Men's: M - XXL

    Shapes Triangle Raglan Tee Sizing

    Size  Chest CM  Length CM  Similar to...
    ▮▯▯▯ 71 - 86 cm 53 cm Women's XXS - M
    Men's: XXS - XS
    ▮▮▯▯ 86 - 96 cm 61 cm Women's: S - L
    Men's: XXS - S
    ▮▮▮▯ 96 - 104 cm 69 cm Women's: M - XXL
    Men's: XS - L
    ▮▮▮▮ 104 - 112 cm 76 cm Women's: XL - XXL
    Men's: M - XXL

    Shapes Bubble Crew Sizing

    Size  Chest CM  Length CM  Similar to...
    ▮▯▯▯ 71 - 86 cm 58 cm Women's XXS - M
    Men's: XXS - XS
    ▮▮▯▯ 86 - 96 cm 64 cm Women's: S - L
    Men's: XXS - S
    ▮▮▮▯ 96 - 104 cm 68 cm Women's: M - XXL
    Men's: XS - L
    ▮▮▮▮ 104 - 112 cm 74 cm Women's: XL - XXL
    Men's: M - XXL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    Depending on your style, you may be able to wear multiple sizes. 

    Find Your Size
    Converse Shapes Sizing Information:
    We condensed the 14 traditional men’s and women’s sizes into four sizes inspired by body shape, not gender. Each piece features adjustable design elements that let you create freedom and movement.

    Depending on your style, you may be able to wear multiple sizes. Please note Shapes Chinos run a size small. 


    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Shapes Triangle-Front Chino Sizing

    Size Waist CM Hips CM Similar to...
    ▮▯▯▯ 64 - 86 cm 102 cm Women's XXS - S
    Men's: XXS - XS
    ▮▮▯▯ 74 - 96 cm 112 cm Women's: S - M
    Men's: XS - S
    ▮▮▮▯ 84 - 106 cm 122 cm Women's: M - L
    Men's: S - M
    ▮▮▮▮ 94 - 116 cm 132 cm Women's: L - XL
    Men's: M - XL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Size Waist CM Hips CM
    XS   77  96
    S  82  102 
    M  87  106 
    L  92  110 
    XL  97  114 
    2XL  102  120 
    3XL 107 124
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size
    If your measurement falls between sizes, choose the bigger size fr a relaxed fir ot, choose the smaller size for a tighter fit.

    Gender Free Tops Sizing

    Size  Chest CM  Hips CM  Similar to...
    XXS 81 - 86 cm 83 - 88 cm Women's S
    Men's: XXS
    XS 86 - 91 cm 88 - 93 cm Women's: M
    Men's: XS
    S 91 - 96 cm 93 - 99 cm Women's: L
    Men's: S
    M 96 - 101 cm 99 - 104 cm Women's: XL
    Men's: M
    L 101 - 106 cm 104 - 109 cm Women's: XXL
    Men's: L
    XL 111 - 116 cm 114 - 119 cm Women's: XXXL
    Men's: XL
    XXL 121 - 126 cm 124 - 129 cm Women's: XXXXL
    Men's: XXL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    Depending on your style, you may be able to wear multiple sizes. 

    Find Your Size
    If your measurement falls between sizes, choose the bigger size fr a relaxed fir ot, choose the smaller size for a tighter fit.

    Gender Free Bottom Sizing

    Size Waist CM Hips CM Similar to...
    XXS 62 - 67 cm 82 - 87 cm Women's XS
    Men's: XXS
    XS 67 - 72 cm 87 - 92 cm Women's: S
    Men's: XS
    S 72 - 77 cm 92 - 97 cm Women's: M
    Men's: S
    M 77 - 82 cm 97 - 104 cm Women's: L
    Men's: M
    L 82 - 92 cm 104 - 110 cm Women's: XL
    Men's: L
    XL 92 - 102 cm 110 - 116 cm Women's: XXL
    Men's: XL
    XXL 102 - 112 cm 116 - 122  cm Women's: XXXL
    Men's: XXL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Size Waist CM Hips CM
    XS   77  96
    S  82  102 
    M  87  106 
    L  92  110 
    XL  97  114 
    2XL  102  120 
    3XL 107 124
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size
    Measure Yourself
    Step 1

    Stand up straight on a hard surface with your heel against the wall and a piece of blank paper taped to the floor, flush against the wall beneath your foot.

    Step 2

    Have someone mark the longest part of your foot (referred to as heel-to-toe length) on the paper with a pen or pencil, or measure yourself if necessary. Repeat with the other foot, as right and left sizes may be different.

    Step 3

    Use a ruler to measure the heel-to-toe length you marked for each foot.

    Women's Chuck Taylor All Star & Chuck 70 Size Chart
    US/AU Women US/AU Men UK EU Length (CM)
    5 3 3 35 22
    6 4 4 36.5 23
    7 5 5 37.5 24
    8 6 6 39 24.5
    9 7 7 40 25.5
    10 8 8 41.5 26.5
    11 9 9 42.5 27.5
    12 10 10 44 28.5
    13 11 11 45 29.5
    14 12 12 46.5 30.5
    15 13 13 48 31.5
    16 14 14 49 32.5
    17 15 15 50 33.5
    18 16 16 51.5 34.5
    Unisex Chuck Taylor All Star & Chuck 70 & Womens Platforms, Chuck Taylor All Star & Chuck 70's Size Chart

    Fit Tip: Larger fit; select a size smaller

    US/AU MEN'SUS/AU WOMEN'SUKEUROCM
    Inner Footbed
    3 5 3 35 22
    4 6 4 36.5 23
    5 7 5 37.5 24
    6 8 6 39 24.5
    7 9 7 40 25.5
    8 10 8 41.5 26.5
    9 11 9 42.5 27.5
    10 12 10 44 28.5
    11 13 11 45 29.5
    12 14 12 46.5 30.5
    13 15 13 48 31.5
    14 16 14 49 32.5
    15 17 15 50 33.5
    16 18 16 51.5 34.5
    Women's Dainty & Ballet Size Chart
    US/AU Women UK EU Length (CM)
    5 3 35.5 22
    6 4 37 23
    7 5 38 24
    8 6 39 25
    9 7 40.5 26
    10 8 42 27
    11 9 43 28
    Women's Dainty, Shoreline & Ballet Size Chart

    Fit Tip: True to size; select your normal size

    US/AU WOMEN'SUKEUROCM
    Inner Footbed
    5 3 35.5 22
    6 4 37 23
    7 5 38 24
    8 5.5 39 25
    9 6.5 40.5 26
    10 7.5 42 27
    11 8.5 43 28
    Women's One Star Size Chart
    US/AU Women US/AU Men UK EU Length (CM)
    5 3 3 35 22
    6 4 4 36.5 23
    7 5 5 37.5 24
    8 6 6 39 24.5
    9 7 7 40 25.5
    10 8 8 41.5 26.5
    11 9 9 42.5 27.5
    12 10 10 44 28.5
    13 11 11 45 29.5
    14 12 12 46.5 30.5
    15 13 13 48 31.5
    Women's One Star Size Chart
    US/AU MEN'SUS/AU WOMEN'SUKEUROCM
    Inner Footbed
    3 5 3 35 22
    4 6 4 36.5 23
    5 7 5 37.5 24
    6 8 6 39 24.5
    7 9 7 40 25.5
    8 10 8 41.5 26.5
    9 11 9 42.5 27.5
    10 12 10 44 28.5
    11 13 11 45 29.5
    12 14 12 46.5 30.5
    13 15 13 48 31.5

    Women's Jack Purcell Size Chart

    US/AU Women US/AU Men UK EU Length (CM)
    4.5 3 2.5 35 21
    5.5 4 3.5 36 22
    6.5 5 4.5 37.5 23
    7.5 6 5.5 38.5 24
    8.5 7 6 40 25
    9.5 8 7 41 26
    10.5 9 8 42.5 27
    11.5 10 9 44 28
    12.5 11 10 45 29
    13.5 12 11 46.5 30
    14.5 13 12 47.5 31
    Women's Jack Purcell Size Chart
    US/AU MEN'SUS/AU WOMEN'SUKEUROCM
    Inner Footbed
    3 4.5 2.5 35 21
    4 5.5 3.5 36 22
    5 6.5 4.5 37.5 23
    6 7.5 5.5 38.5 24
    7 8.5 6 40 25
    8 9.5 7 41 26
    9 10.5 8 42.5 27
    10 11.5 9 44 28
    11 12.5 10 45 29
    12 13.5 11 46.5 30
    13 14.5 12 47.5 31
    Women's CONS Size Chart
    US/AU Women US/AU Men UK EU Length (CM)
    4.5 3 2.5 35 21
    5.5 4 3.5 36 22
    6.5 5 4.5 37.5 23
    7.5 6 5.5 38.5 24
    8.5 7 6 40 25
    9.5 8 7 41 26
    10.5 9 8 42.5 27
    11.5 10 9 44 28
    12.5 11 10 45 29
    13.5 12 11 46.5 30
    14.5 13 12 47.5 31
    Women's CONS Size Chart
    US/AU MEN'SUKUS WOMEN'SEUROCM
    Inner Footbed
    3 2.5 4.5 35 21
    4 3.5 5.5 36 22
    5 4.5 6.5 37.5 23
    6 5.5 7.5 38.5 24
    7 6 8.5 40 25
    8 7 9.5 41 26
    9 8 10.5 42.5 27
    10 9 11.5 44 28
    11 10 12.5 45 29
    12 11 13.5 46.5 30
    13 12 14.5 47.5 31
    Women's Seasonal Styles (Rival, ERX & Run Star) Size Chart
    US/AU Women US/AU Men UK EU Length (CM)
    4.5 3 2.5 35 21
    5.5 4 3.5 36 22
    6.5 5 4.5 37.5 23
    7.5 6 5.5 38.5 24
    8.5 7 6 40 25
    9.5 8 7 41 26
    10.5 9 8 42.5 27
    11.5 10 9 44 28
    12.5 11 10 45 29
    13.5 12 11 46.5 30
    14.5 13 12 47.5 31
    Seasonal Styles (Jack Purcell, One Star Pro, Pro Leather, Louie Lopez, Run Star, CONS, ERX & Rival) Size Chart

    Fit Tip: True to size; select your normal size

    US/AU MEN'SUS/AU WOMEN'SUKEUROCM
    Inner Footbed
    3 4.5 2.5 35 21
    4 5.5 3.5 36 22
    5 6.5 4.5 37.5 23
    6 7.5 5.5 38.5 24
    7 8.5 6 40 25
    8 9.5 7 41 26
    9 10.5 8 42.5 27
    10 11.5 9 44 28
    11 12.5 10 45 29
    12 13.5 11 46.5 30
    13 14.5 12 47.5 31

    Wide Width Sizes

    Wide width sizes include more volume and broader platform by approximately 15mm to the ball and instep and 6mm to the bottom width.
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Size Chart
     Size Chest CM Waist CM  Hips CM
     XS 80 62  89
    S  85  67  94
    M  90  72  99
    L  95  77  104
    XL  100  82  109
    2XL 105 87 114
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Size Chart
     Size Waist CM  Hips CM
    XS 62 89
    S 67 94
    M 72 99
    L 77 104
    XL 82 109
    2XL 87 114
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size
    Converse Shapes Sizing Information:
    We condensed the 14 traditional men’s and women’s sizes into four sizes inspired by body shape, not gender. Each piece features adjustable design elements that let you create freedom and movement.

    Depending on your style, you may be able to wear multiple sizes. Use the chart below to find your desired fit.


    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     
    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Shapes Triangle Pullover Hoodie Sizing

    Size  Chest CM  Length CM  Similar to...
    ▮▯▯▯ 71 - 86 cm 64 cm Women's XXS - M
    Men's: XXS - XS
    ▮▮▯▯ 86 - 96 cm 68cm Women's: S - L
    Men's: XXS - S
    ▮▮▮▯ 96 - 104 cm 74 cm Women's: M - XXL
    Men's: XS - L
    ▮▮▮▮ 104 - 112 cm 79 cm Women's: XL - XXL
    Men's: M - XXL

    Shapes Triangle Raglan Tee Sizing

    Size  Chest CM  Length CM  Similar to...
    ▮▯▯▯ 71 - 86 cm 53 cm Women's XXS - M
    Men's: XXS - XS
    ▮▮▯▯ 86 - 96 cm 61 cm Women's: S - L
    Men's: XXS - S
    ▮▮▮▯ 96 - 104 cm 69 cm Women's: M - XXL
    Men's: XS - L
    ▮▮▮▮ 104 - 112 cm 76 cm Women's: XL - XXL
    Men's: M - XXL

    Shapes Bubble Crew Sizing

    Size  Chest CM  Length CM  Similar to...
    ▮▯▯▯ 71 - 86 cm 58 cm Women's XXS - M
    Men's: XXS - XS
    ▮▮▯▯ 86 - 96 cm 64 cm Women's: S - L
    Men's: XXS - S
    ▮▮▮▯ 96 - 104 cm 68 cm Women's: M - XXL
    Men's: XS - L
    ▮▮▮▮ 104 - 112 cm 74 cm Women's: XL - XXL
    Men's: M - XXL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    Depending on your style, you may be able to wear multiple sizes. 

    Find Your Size
    Converse Shapes Sizing Information:
    We condensed the 14 traditional men’s and women’s sizes into four sizes inspired by body shape, not gender. Each piece features adjustable design elements that let you create freedom and movement.

    Depending on your style, you may be able to wear multiple sizes. Please note Shapes Chinos run a size small. 


    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Shapes Triangle-Front Chino Sizing

    Size Waist CM Hips CM Similar to...
    ▮▯▯▯ 64 - 86 cm 102 cm Women's XXS - S
    Men's: XXS - XS
    ▮▮▯▯ 74 - 96 cm 112 cm Women's: S - M
    Men's: XS - S
    ▮▮▮▯ 84 - 106 cm 122 cm Women's: M - L
    Men's: S - M
    ▮▮▮▮ 94 - 116 cm 132 cm Women's: L - XL
    Men's: M - XL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size
    If your measurement falls between sizes, choose the bigger size fr a relaxed fir ot, choose the smaller size for a tighter fit.

    Gender Free Tops Sizing

    Size  Chest CM  Hips CM  Similar to...
    XXS 81 - 86 cm 83 - 88 cm Women's S
    Men's: XXS
    XS 86 - 91 cm 88 - 93 cm Women's: M
    Men's: XS
    S 91 - 96 cm 93 - 99 cm Women's: L
    Men's: S
    M 96 - 101 cm 99 - 104 cm Women's: XL
    Men's: M
    L 101 - 106 cm 104 - 109 cm Women's: XXL
    Men's: L
    XL 111 - 116 cm 114 - 119 cm Women's: XXXL
    Men's: XL
    XXL 121 - 126 cm 124 - 129 cm Women's: XXXXL
    Men's: XXL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    Depending on your style, you may be able to wear multiple sizes. 

    Find Your Size
    If your measurement falls between sizes, choose the bigger size fr a relaxed fir ot, choose the smaller size for a tighter fit.

    Gender Free Bottom Sizing

    Size Waist CM Hips CM Similar to...
    XXS 62 - 67 cm 82 - 87 cm Women's XS
    Men's: XXS
    XS 67 - 72 cm 87 - 92 cm Women's: S
    Men's: XS
    S 72 - 77 cm 92 - 97 cm Women's: M
    Men's: S
    M 77 - 82 cm 97 - 104 cm Women's: L
    Men's: M
    L 82 - 92 cm 104 - 110 cm Women's: XL
    Men's: L
    XL 92 - 102 cm 110 - 116 cm Women's: XXL
    Men's: XL
    XXL 102 - 112 cm 116 - 122  cm Women's: XXXL
    Men's: XXL
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size

    Fit Tip: Made for ages 4-12, size runs larger

    Measure Yourself
    Step 1

    Stand up straight on a hard surface with your heel against the wall and a piece of blank paper taped to the floor, flush against the wall beneath your foot.

    Step 2

    Have someone mark the longest part of your foot (referred to as heel-to-toe length) on the paper with a pen or pencil, or measure yourself if necessary. Repeat with the other foot, as right and left sizes may be different.

    Step 3

    Use a ruler to measure the heel-to-toe length you marked for each foot.

    Boys & Girls Youth Size Chart
    US/ AU SIZE UK EU Length (CM)
    11 10.5 28 17
    12 11.5 29 18
    13 12.5 31 19
    1 13.5 32 19.5
    2 1.5 33.5 20.5
    3 2.5 35 21.5
    4 3.5 36 22
    5 4.5 37.5 23
    6 5.5 38.5 24
    7 6.5 40 25
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit. 

    Fit Tip: Made for ages 8-15 years
     
    Boys & Girls Youth Size Chart
    Size Age Chest CM Waist CM Hip CM
    S 8-10 years 69-73 61-64 73-76
    M 10-12 years 73-76 64-66 76-82
    L 12-13 years 76-80 66-70 82-87
    XL 13-15 years 80-84 70-76 87-92
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size

    Fit Tip: Made for ages 1-4, size runs larger

    Measure Yourself
    Step 1

    Stand up straight on a hard surface with your heel against the wall and a piece of blank paper taped to the floor, flush against the wall beneath your foot.

    Step 2

    Have someone mark the longest part of your foot (referred to as heel-to-toe length) on the paper with a pen or pencil, or measure yourself if necessary. Repeat with the other foot, as right and left sizes may be different.

    Step 3

    Use a ruler to measure the heel-to-toe length you marked for each foot.

    Boys & Girls Toddler Size Chart
    US/AU Size UK EU Length (CM)
    4 4 20 11.5
    5 5 21 12.5
    6 6 22 13
    7 7 23 14
    8 8 24 15
    9 9 25 15.5
    10 10 26 16.5
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size

    Recommended for ages 4- 7 years old.


    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Boys & Girls Toddler Size Chart
    Size Chest CM Waist CM Hip CM Out Leg CM
    4 60 56 62 61.5
    5 62 57 64 67.5
    6 64 58 66 71.5
    6x 65 59 67 74
    7 66 59 68 76
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size

    Recommended for ages 0-12 months.

    Converse sizing is unique and sneaker specific. Be sure to use the size chart associated with each product.

    Boys & Girls Baby Size Chart
    US/ AU SIZE AGE EU Length (CM)
    1 0-3 Months 17 10.5
    2 3-6 Months 18 11
    3 6-9 Months 19 11.5
    4 9-12 Months 20 12
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size

    Recommended for ages 0-12 months.

    Converse sizing is unique and clothing specific. Be sure to use the size chart associated with each product.

    Boys & Girls Baby Size Chart
    Size Age Chest CM Waist CM Hips CM
    1 0-3 Months 37-42 39-43 39-43
    2 3-6 Months 42-44 43-46 43-46
    3 6-9 Months 44-46 46-47 46-47
    4 9-12 Months 46-47 47-48 47-48
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Learn More
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